1. About us

Lumiq Skincare Tech ("Lumiq", "we", "us", "our") is a company registered in England and Wales. Our registered address is [registered address]. These terms govern the sale of products through our website and any associated sales channels.

By placing an order with us, you agree to these terms. Please read them carefully before purchasing.

2. Products

Product descriptions

We endeavour to ensure all product descriptions, images, and specifications on our website are accurate. However, we cannot guarantee that descriptions are entirely error-free. Product images primarily show the Rose Gold model. Where different variants are offered, the physical appearance of the product received may differ from the images shown, as disclosed on each product page. All variants contain the same LED technology and specifications.

Product availability

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time.

Medical disclaimer

Lumiq products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. LED light therapy descriptions refer to published research on LED wavelengths generally. Individual results vary. Always consult a qualified healthcare professional before using light therapy products if you have any pre-existing conditions.

3. Pricing

All prices are displayed in GBP (British Pounds Sterling) and include UK VAT where applicable. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price confirmed at checkout. We are under no obligation to honour pricing errors.

4. Placing an order

By completing the checkout process and submitting your order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion. Your order is confirmed when you receive an order confirmation email from us.

5. Payment

We accept payment by the methods displayed at checkout. Payment is taken at the time of order. All payments are processed securely by our payment provider; we do not store payment card details.

6. Delivery

Delivery is subject to our Shipping & Returns policy. Estimated delivery times are provided in good faith and are not guaranteed. We are not liable for delays caused by courier services or circumstances outside our control.

7. Your statutory cancellation right

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of the day you receive it, without giving any reason. To exercise this right, you must notify us within the 14-day period. Full details of the cancellation process are set out in our Shipping & Returns policy.

8. Faulty or not-as-described goods

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. If your goods do not meet these standards, you have the right to a repair, replacement, or refund as appropriate. Please contact us to report any issues. Your statutory rights are not limited by anything in these terms.

9. Limitation of liability

To the extent permitted by law, our total liability to you in respect of any claim arising from or in connection with your purchase shall not exceed the amount you paid for the relevant products. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

We are not liable for: indirect, consequential, or special losses; loss of profits or business; or losses arising from your use or inability to use our products for any purpose other than their intended purpose.

10. Intellectual property

All content on this website, including text, images, logos, and design, is the property of Lumiq Skincare Tech or its licensors and is protected by intellectual property law. You may not reproduce, distribute, or use any content without our prior written consent.

11. Privacy

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these terms.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where consumer protection laws in your country of residence provide otherwise.

13. Changes to these terms

We may update these terms from time to time. The terms applicable to your order are those in effect at the time of purchase.

14. Contact

For any questions regarding these terms, please contact us.